Operations - Dan Jones & Associates

Insights & Publications

Completing a Successful Merger

March 11, 2016| Kevin Duncan

Completing a successful merger is no small task. We sat down with Tyler Hansen, an Associate at Cicero Group and…...

My Experience Managing Millennials

January 21, 2016| Melissa Grant

Why should you care about the way millennials think and act in the workforce? Well, because they are increasingly your…...

Change Management and Data-Driven Process Mapping

January 20, 2016| Ryan Curtis

One thing all businesses face on an ongoing basis, independent of industry and size, is change. The term “change management”…...

Jacob Allen on Data-driven Strategy

January 18, 2016| Kevin Duncan

We at Cicero Group, and at Cicero's divisions Education Direction and Cicero Social Impact, talk a lot about "data-driven strategy." This concept…...

Trent Kaufman on Data-driven Strategy in Education

January 8, 2016| Kevin Duncan

We at Cicero Group, and at Cicero's divisions Education Direction and Cicero Social Impact, talk a lot about "data-driven strategy." We realize…...

DRC Interview with Randy Shumway

January 7, 2016| Kevin Duncan

The Chinese Government’s central research arm (DRC) recently conducted an executive interview with Cicero Group CEO Randy Shumway. The interview,…...

Employee Performance: What Causes Great Work?

January 7, 2016| Keith Allred

In this paper, we seek to understand what organizations can do to cause employees to produce Great Work, what organizations…...

Private Equity Firm 2

November 11, 2014| Cicero Institute

Phase I: International Market Analysis, Competitive Landscape, Customer Needs Assessment for Leveraged Buy-Out Firm: Cicero conducted extensive one-on-one interviews with…...

Private Equity Firm 1

November 11, 2014| Cicero Institute

Cicero conducted significant primary research in order to assist a private equity in the acquisition of $300 million in revenue…...

Pharmaceutical Company 1

November 11, 2014| Cicero Institute

Upon acquiring a fast-dissolving formulation of a dopamine receptor antagonist, this pharmaceutical company wanted to understand physician demands surrounding gastroesophageal…...

Packaging Manufacturer

November 11, 2014| Cicero Institute

An industrial packaging producer engaged Cicero Group to develop a go-to-market strategy to expand its existing sales channels. Cicero conducted…...

Oil and Gas Company

November 11, 2014| Cicero Institute

A national oil and gas company partnered with Cicero Group to develop market entry strategies into four completely new markets.…...

Non-Profit Online Higher Education Provider

November 11, 2014| Cicero Institute

Cicero's client, a non-profit higher educational institution, was converting leads at a rate relatively high for it's industry. Still, the…...

National Waste Management Company

November 11, 2014| Cicero Institute

Cicero conducts over 5,000 online and telephone surveys of industrial, commercial, and residential customers every quarter to assess customer satisfaction…...

National Health Plan Provider

November 11, 2014| Cicero Institute

Cicero developed a Provider and Patient Satisfaction Dashboard for several state plans of this national health insurance provider. Cicero has,…...

Medicare Advantage Part D Provider

November 11, 2014| Cicero Institute

Cicero was retained by this Medicare Advantage and Part D Prescription Drug coverage provider to study the degree to which…...

Medical Device Industry

November 11, 2014| Cicero Institute

Cicero conducted extensive secondary research on the medical device and diagnostics industry throughout the United States and identified what states…...

Internet Services and Media Company

November 10, 2014| Cicero Institute

Cicero identified and compared various motivators of customer turnover among different segments. Original expectations of customers were then analyzed in…...

Healthcare System

November 10, 2014| Cicero Institute

Cicero conducts over 100,000 interviews annually on behalf of a nonprofit system of hospitals, surgery centers, doctors, clinics and homecare…...

Health Plan Provider

November 10, 2014| Cicero Institute

As this company has expanded its market presence in several states, it has retained Cicero to develop a Provider Satisfaction…...

Health Insurance Provider 2

November 10, 2014| Cicero Institute

Cicero conducts approximately 10,000 telephone, online, and mail interviews annually on behalf of this nonprofit health, dental, and pharmacy health…...

Health Insurance Company

November 10, 2014| Cicero Institute

Cicero was hired to conduct telephone and online surveys of physicians on the East Coast. The survey covered numerous and…...

Global Software Company 2

November 10, 2014| Cicero Institute

A global computer software corporation needed to benchmark the best practices of those partners by most effectively promoting its new…...

Global Online Retailer

November 10, 2014| Cicero Institute

By deploying nearly a million online and telephone surveys of international customers (b2c) and merchants (b2b) annually, Cicero is helping…...

Foreign Exchange Company

November 10, 2014| Cicero Institute

Interactive online and telephone surveys were launched to existing customers to ascertain consumer interests, demographics and effectiveness of past and…...

Clothing Manufacturer

November 10, 2014| Cicero Institute

The Cicero group conducted a cost benefit analysis of restructuring a domestic apparel unit by shifting all operations to Asia…...

Multi-National Telecom Company

August 19, 2014| Cicero Institute

Cicero compared client attrition to its competitors to pinpoint specific company versus industry shortcomings. Cicero used this research to establish…...

Pharmaceutical Company 4

August 19, 2014| Cicero Institute

Cicero completed multiple online surveys and in-depth interviews on behalf of this pharmaceutical company, surrounding prostate cancer research. For example,…...

Global Life Sciences Company

August 19, 2014| Cicero Institute

As a result of a strategy session hosted by Cicero, the client identified a promising acquisition opportunity. The client, a…...

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