Leadership

Our Dan Jones & Associates leadership team is merely part of the extraordinary 300+ Cicero Group team. Our skillsets are broad and our experience is deep, allowing us to bring a breadth and depth of capabilities to all of our client engagements.

Trent Kaufman

Trent Kaufman

Dr. Trent Kaufman is the Chief Executive Officer of Cicero Group. In 2006, he sold to Cicero the education transformation firm he had founded five years earlier. Today, that company, Education Direction (www.eddirection.com) is a wholly-owned subsidiary of Cicero’s and works with over a thousand schools around the world to measurably improve student learning. Dr. Kaufman is respected globally for developing sophisticated systems to enable the use of performance data to maximize individual and team performance at organizations of varied purpose and form. He is a leading author of two best-selling books surrounding organizational transformation. Prior to becoming a leading thinker in organizational design and transformation, Dr. Kaufman’s first “career” was in public education. He began as a social studies teacher in Washington D.C. before becoming a high school principal in the Bay Area of California. Trent received a bachelor’s degree in Social Science, with an emphasis in Economics from Brigham Young University. He earned a master’s degree in Education and Leadership from the University of California, Berkeley. Trent earned a master’s degree in Policy Management and a doctorate in Performance Management from Harvard University.

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Career Highlights:
  • Founder, Education Direction
  • Research Fellow, Harvard University
  • Harvard University, PhD, MS
  • UC Berkeley, MS
  • Brigham Young University, BS Social Science

Randy Shumway

Randy Shumway

Randy Shumway founded Cicero Group (www.cicerogroup.com) in 2001. It began humbly, with four people working out of Randy’s house. At the beginning of 2017, when Randy stepped down as CEO, Cicero had grown to a highly-respected, global management consulting firm. In 2016, Randy was awarded Utah’s Lifetime Accomplishment and CEO of the Year in recognition of his professional accomplishments. In addition, since 2010, Cicero has repeatedly been recognized as one of the Best Companies to Work For, Fastest Growing Companies, and Best of State.   Randy’s vision in founding the company was for Cicero to reside at the crossroads of data, strategy, and transformation, with Cicero helping organizations make and implement better decisions by harnessing the massive amounts of information increasingly available. During his more than 17 years at Cicero, Randy has led multiple strategy, transformation and operational excellence engagements for Fortune 1000 clients as well as non-profits and government entities. His experience spans such sectors as High Tech, Telecommunications, Life Sciences, Manufacturing, Financial Services, Non-Profit, Government and Education. Today, Randy continues to serve as the Chairman of the Board. And he is still actively involved in the company, leading the Strategy and Transformation practice at Cicero along with leading the firm’s social impact private equity subsidiary. Prior to starting Cicero Group, Randy was an Executive Vice President and Managing Director at Answerthink (Nasdaq: ANSR), a 2,500-person global consulting firm. Before completing graduate school, Randy worked for Bain & Company and Dow Chemical. Randy is the Economic Advisor to Zions Bank. And he is an Adjunct Professor of Strategy at the University of Utah David Eccles School of Business. Randy is on the corporate board of Snowhite and of Angoss Software (TSX: ANC). He chairs the Governor’s Taskforce for Utah’s Workforce (Dignity of Work), serves on two state appointed boards – Utah Economic Council and the Education Excellence Commission – and serves on such volunteer boards as PPRC, Southern Utah University, and the Salt Lake Chamber of Commerce. He is a prolific author in the Deseret News and in Forbes regarding effective education and economic public policy. Randy obtained his MBA from Harvard Business School, graduating with highest academic honors (Baker Scholar). He earned a bachelor’s degrees in International Business from Brigham Young University. He speaks Mandarin Chinese, having lived in Taiwan for two years as a volunteer Christian missionary. Randy is married to Maureen Shumway and is the father of five. Maureen has a Bachelor of Science in Nursing and a Master’s degree in Early Childhood Development. She is a medical oncology nurse at Huntsman Cancer Institute. The Shumways live in Salt Lake City, Utah.

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Career Highlights:
  • Executive Vice President and Managing Partner, Answerthink
  • Associate, Bain & Company
  • Market Manager, Dow Chemical
  • Harvard Business School, MBA, highest academic honors

Erik Pfeiffer

Erik Pfeiffer

Erik specializes in finance, strategy, and organizational design. Prior to joining Cicero Group, he worked in the Operations division at Goldman Sachs and as the director of marketing and strategy for an online media company. Erik graduated from Brigham Young University with a degree in economics and an emphasis in econometrics.

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Career Highlights:
  • Marketing Director, Stardocs Media
  • Analyst, Goldman, Sachs & Co.
  • Brigham Young University, BS Economics

Chad Berbert

Chad Berbert

Chad has expertise in serving the needs of international, public sector, technology, and healthcare clients of Cicero Group. He previously served as a U.S. Diplomat, working on trade, security, and economic development initiatives. He is a Lauder Fellow at the University of Pennsylvania and serves on the Board of Trustees for the Utah Council for Citizen Diplomacy.

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Career Highlights:
  • U.S. Chargé d’Affaires (Acting Ambassador), Samoa
  • Special Assistant to U.S. Assistant Secretary of State
  • University of Pennsylvania, Wharton School, MBA, honors; University of Pennsylvania, MA, Lauder Fellow; Stanford University, BA

Dan Jones

Dan Jones

Dr. Jones plays a leading role at Cicero Group as former CEO and Co-Founder of Dan Jones and Associates. Dr. Jones has had a distinguished and prominent career as a pollster in Utah politics for more than 50 years. He continues to leverage his expertise to assist clients across a number of industries. He received his PhD in Political Science from the University of Utah and is a former Professor and Associate Director of the Hinckley Institute of Politics.

Career Highlights:
  • Co-Founder and Former CEO, Dan Jones and Associates
  • Associate Director, Hinckley Institute of Politics
  • Professor, University of Utah
  • University of Utah, PhD

Judd Nielsen

Judd Nielsen

Judd has experience serving the needs of educational, public sector, and technology clients. He also manages quantitative and qualitative research for the Dan Jones & Associates division. Before joining Cicero, he worked as a manager at a global educational services provider. Judd graduated from the University of Utah with a degree in political science.

Career Highlights:
  • Operations Manager, Faculty Manager, Kaplan Test Prep
  • University of Utah, BA Political Science

Kathryn Quist

Kathryn Quist

Kathryn began her career in 2007 working on market research engagements for Dan Jones & Associates. After Cicero acquired Dan Jones & Associates in 2009, Kathryn’s skills in operational management, market research, and communications were quickly leveraged as she moved into roles as the Executive Assistant to the CEO, then managing operations for the BPO practice, to then become the firm’s Chief of Staff. With 10+ years at the firm, her understanding of Cicero’s long-term strategy, along with her acumen in effective communication positioned her well to now direct communications and public relations for Cicero.

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Career Highlights:
  • Chief of Staff, Cicero Group
  • Operations Manager of BPO Practice
  • Qualitative Research Coordinator, Dan Jones & Associates
  • Professional Research Certification (PRC)
  • Digital Marketing Certificate from the University of Utah